Complaints and feedback
Have a complaint or concern?
Tell us about your experience, raise a concern about our work, or share feedback that can help us improve.
complaints@aycp.netContact AYCP
Start the right conversation.
Tell us what you would like to discuss and we will direct your enquiry to the appropriate team. Confidential complaints and safeguarding concerns have a separate route below.
How we can help
Choose the purpose of your enquiry
General enquiries
Questions about AYCP, our public information, or how to reach the right team.
Programme enquiries
Questions about a programme, intervention, beneficiary group, or location.
Partnership and funding
Start a conversation about institutional, funding, or implementation partnership.
Media and institutional
Requests for organizational information, interviews, or institutional engagement.
Send an enquiry
Write to our team
Fields marked with an asterisk are required. Dedicated complaints and safeguarding contacts appear below for matters that need confidential follow-up.
Accountability and safeguarding
We value accountability and care.
Your feedback helps us strengthen our work and the way we engage with people. Dedicated inboxes make it easier for each matter to receive the right confidential follow-up.
Safeguarding
Help us keep children and young people safe
Share a safeguarding concern involving a child, young person, or adult at risk so it can receive confidential attention.
safeguarding@aycp.net